Shipping policy
Shipping Policy
At LatchOn Belts, we work to process and deliver your order as quickly as possible.
Order Processing
All orders are processed within 1–2 business days after the order has been successfully placed and payment has been confirmed.
Orders are not processed or shipped on weekends or holidays. If you place an order on a weekend or holiday, processing will begin on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Delivery Time
We currently offer shipping worldwide.
Estimated delivery time is:
6–10 business days
The estimated delivery time begins after your order has been processed and shipped.
Therefore, the estimated total time from placing your order to delivery is approximately 7–12 business days, including processing time.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances outside of our reasonable control.
International Orders and Customs
For international orders, packages may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Any customs duties, taxes, import fees, or similar charges that may apply are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also cause additional delays beyond the estimated delivery time.
Tracking
When tracking information is available, it will be provided by email after your order has shipped.
Please allow some time for tracking information to become active after your package has been handed to the carrier.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us at:
We will review the shipment status and assist you as appropriate.
Please note that delivery estimates may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, natural disasters, strikes, or other unforeseen events.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at latchonbelts@gmail.com.
Once an order has been shipped, we may be unable to change the delivery address.
Failed or Refused Deliveries
If a package is returned to us because the customer provided an incorrect or incomplete address, refused delivery, failed to collect the package, or otherwise caused the delivery to fail, we may contact the customer to arrange a reshipment.
Additional shipping costs may apply to reshipments.
Shipping Delays
Although we make every reasonable effort to meet our estimated delivery times, unexpected delays can occur.
If we become aware that your order cannot be shipped within the time stated or otherwise applicable under law, we will provide you with appropriate notice and any options required by applicable law, which may include the option to cancel the order and receive a refund.
Consumer Rights
This Shipping Policy is intended to apply to customers worldwide. However, nothing in this policy limits, excludes, or replaces any consumer rights or remedies that cannot legally be excluded under the mandatory laws applicable to your order or place of residence.
If applicable law provides you with greater rights regarding delivery, delays, cancellation, refunds, or other consumer protections, those rights will continue to apply.
Contact
If you have any questions about your order or shipping, please contact us at: